Last updated: July 29, 2026

Privacy Policy

1. Introduction

Redline Design LLC ("Redline", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

When you submit a form on this website, we collect:

• Name
• Email address
• Phone number
• Message content — whatever you type into the message field
• Selected services — the services you indicate you are interested in
• Campaign parameters — utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid, fbclid, the referring URL (referrer), the landing page you first arrived on, and a timestamp

We also collect personal and non-personal information including, but not limited to:

• Contact Information: Name, phone number, email address, and business name.
• Business Information: Industry type, website URLs, service inquiries, and marketing preferences.
• Analytics: IP address, device type, browser type, operating system, pages visited, time on site, and other usage metrics (via cookies and tracking tools like Google Analytics).
• Payment Information: When relevant, we may collect billing details via secure third-party processors.
• Client-Submitted Data: We may collect company documents, credentials, or creative materials for project development and consultation.

3. Why We Collect It

We collect this information to respond to enquiries, provide services, and measure marketing effectiveness. More specifically, we use your data to:

• Respond to inquiries, schedule consultations, and follow up.
• Provide, maintain, and improve our services.
• Develop customized marketing strategies and proposals.
• Send relevant marketing and service updates (you may opt out at any time).
• Analyze website and campaign performance, and measure which marketing channels are working.
• Protect the security and integrity of our platform.
• Comply with legal obligations.

4. Analytics and Advertising Measurement

We use Google Analytics 4 (measurement ID G-DMLJ9R4BW6) to understand how visitors find and use this website.

We also use Meta Pixel and Microsoft Clarity for advertising measurement and session analytics. These tools may set cookies and record aggregated interaction data such as page views, clicks, scroll depth, and conversion events. You can disable cookies via your browser settings, though some site functionality may be impacted.

5. Data Sharing and Disclosure

We do not sell your data. However, we may share it with:

• Authorized Vendors & Partners: Tools such as CRMs, analytics platforms, advertising networks, and automation software (e.g., Google Ads, Facebook Ads, Zapier, etc.)
• Subcontractors or Freelancers: Under signed confidentiality agreements, when necessary for project completion.
• Legal Authorities: If required to comply with a court order, subpoena, or legal process.

Mobile information

Full details of our messaging program — program description, message frequency, opt-out and help instructions — are published in our SMS Terms & Conditions.

6. SMS and Mobile Communications

Redline Design LLC may send SMS messages to mobile numbers you provide for business communication purposes. By providing your number or opting in, you consent to receive recurring business-related SMS messages. Message frequency varies. Msg & data rates may apply. Mobile opt-in data and consent will NOT be shared with any third parties for their own marketing or promotional purposes. Your mobile number is used solely for direct business communications between you and Redline Design LLC. You may opt out at any time by replying STOP to any message, or contact us at redline@redline.design to be removed from SMS communications.

Consent to receive text messages is optional and is not a condition of purchase.

7. Data Retention

We retain data indefinitely unless requested otherwise. This allows us to improve long-term strategy, store account history, and offer better support. If you'd like your data deleted, email us at redline@redline.design.

8. How to Request Deletion of Your Data

To have your personal information deleted, email redline@redline.design with the subject line "Data deletion request" and the name, email address, or phone number you used with us. We will respond to your request within 30 days.

You may also ask us to delete only your mobile phone number and SMS consent record, in which case you will receive no further text messages from us.

9. Cookies and Tracking

We use cookies, pixels, and tracking technologies to:

• Monitor website traffic and performance.
• Serve retargeting and remarketing ads.
• Improve user experience.

You can disable cookies via your browser settings, though some site functionality may be impacted.

10. Third-Party Links and Tools

Our website may link to or integrate with third-party platforms (e.g., Calendly, Google, Meta). We are not responsible for the privacy practices of these external platforms. Review their respective privacy policies for details.

11. Data Security

We take data security seriously. Measures include:

• 2-Factor Authentication (2FA) on all accounts
• Endpoint Detection & Response (EDR) security solutions
• SSL encryption
• Secure password management protocols
• Regular audits of internal systems

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Your Rights and Choices

You have the right to:

• Request access to or correction of your personal data.
• Request deletion of your data (unless required for legal or business purposes).
• Opt out of marketing communications at any time.
• Opt out of text messages at any time by replying STOP.

To exercise these rights, email redline@redline.design.

14. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted here with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

15. Contact Us

For questions or concerns about this policy or your data, contact:

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