PRIVACY POLICY
1. Introduction
Redline Design LLC (“Redline”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way.
By using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect personal and non-personal information including, but not limited to:
Contact Information: Name, phone number, email address, and business name.
Business Information: Industry type, website URLs, service inquiries, and marketing preferences.
Analytics: IP address, device type, browser type, operating system, pages visited, time on site, and other usage metrics (via cookies and tracking tools like Google Analytics).
Payment Information: When relevant, we may collect billing details via secure third-party processors.
Client-Submitted Data: We may collect company documents, credentials, or creative materials for project development and consultation.
3. How We Use Information
We use your data to:
Provide, maintain, and improve our services.
Develop customized marketing strategies and proposals.
Respond to inquiries, schedule consultations, and follow up.
Send relevant marketing and service updates (you may opt out).
Analyze website and campaign performance.
Protect the security and integrity of our platform.
Comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell your data. However, we may share it with:
Authorized Vendors & Partners: Tools such as CRMs, analytics platforms, advertising networks, and automation software (e.g., Close CRM, Google Ads, Facebook Ads, Zapier, etc.)
Subcontractors or Freelancers: Under signed confidentiality agreements, when necessary for project completion.
Legal Authorities: If required to comply with a court order, subpoena, or legal process.
5. Data Retention
We retain data indefinitely unless requested otherwise. This allows us to improve long-term strategy, store account history, and offer better support. If you’d like your data deleted, email us at redline@redline.design.
6. Cookies and Tracking
We use cookies, pixels, and tracking technologies to:
Monitor website traffic and performance.
Serve retargeting and remarketing ads.
Improve user experience.
You can disable cookies via your browser settings, though some site functionality may be impacted.
7. Third-Party Links and Tools
Our website may link to or integrate with third-party platforms (e.g., Calendly, Framer, Close CRM). We are not responsible for the privacy practices of these external platforms. Review their respective privacy policies for details.
8. Data Security
We take data security seriously. Measures include:
2-Factor Authentication (2FA) on all accounts
Endpoint Detection & Response (EDR) security solutions
SSL encryption
Secure password management protocols
Regular audits of internal systems
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Your Rights and Choices
You have the right to:
Request access to or correction of your personal data.
Request deletion of your data (unless required for legal or business purposes).
Opt-out of marketing communications at any time.
To exercise these rights, email redline@redline.design.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted here with an updated “Effective Date.” Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
For questions or concerns, contact:
📧 redline@redline.design
📍 55 N Merchant St #444, American Fork, Utah, 84003
